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Event Policies

Deposits: The total minimum rental rate is due at the time of contract and all estimated expenses will be required one (1) week prior to move-in.

Box Office Fee: The Civic Center provides computerized ticketing through Ticketmaster. The box office service fee is $500.00 or 3% of net ticket sales, whichever is greater. Hard tickets may be used for exhibitions selling exclusively day of show. All ticketing arrangements must be made through the Civic Center box office, which will coordinate the ticket set up and order tickets. The box office will charge a $5 handling fee on mail orders. Gross ticket sales are assessed applicable sales tax.

Capital Improvement Fee: All tickets are subject to a facility capital improvement fee. The fee is $1.00 per ticket for all tickets sold for over $10.00 and .50 for all tickets sold for $10.00 or less. The fee must be included in the advertised ticket price.

Labor: Event related labor services are provided at the Lessee's expense by ARCCC's event staff and/or approved independent contractors. This includes ticket sellers, ticket takers, security, etc. Stage labor is provided through IATSE, Local 629.

Concessions/Catering: Services are provided exclusively by Fine Host Corporation, which offers food and beverage service to satisfy any taste. Customers with special catering needs may contact Fine Host Corporation to discuss their requirements.

Merchandising: The right to sell any merchandise, product or other item must be coordinated through the facility manager. The sale of any and all merchandise is prohibited without prior approval.

Insurance: Lessee must provide an original certificate of insurance for each event, evidencing commercial general liability insurance on a "per occurrence" basis, including premises and operations, products and completed operations, personal injury, owner's and contractor's blanket commercial protection. Such insurance will provide limits of not less than $1,000,000 per occurrence and aggregate for premises and operations, products and $500,000 for property damage. Additional insured must include Augusta-Richmond County Coliseum Authority and it's respective officers, directors, agents and employees. A waiver of subrogation must be included in favor of Augusta-Richmond County Coliseum Authority. Certificates of insurance must be submitted no later than 10 days prior to the start of the event.

Pyro: Allowed with permit, contact Director of Operations.

Security: In house security, uniformed police or private security approved by management.

Janitorial Fee: ARCCC reserves the right to charge a clean-up fee.

Airport: Augusta Richmond Airport at Bush Field, 10 miles from venue.

Credit Card Fee: Major credit cards are accepted at the box office. The credit card fee is 2.75% of all credit card sales.

Sales Tax: 7%; All ticketed admissions are subject to tax.

Parking: ARCCC reserves the right to collect parking fees.


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